4x4 ATV Frequently Asked Questions
So here's a quick rundown on how our tours work:
This is a no experience necessary guided tour, meaning each group of up to 5
ATVs will have 1 tour guide. You and your group will be with us for a total of 1.5
hours (an hour on trail and a up to a half hour of preparation beginning at your
check-in time).
Each of our ATVs can fit up to two people (drivers and passengers are welcome
to switch places as long both have valid driver’s license). The driver
price is $119.00 + Tax and a passenger is $45.00 + Tax. Your rental price includes a rental helmet too!
Why won’t the online booking let me book just 1 vehicle?
Our company has a 2 vehicle minimum to open a new time slot. Give us a call or check other times that may have other riders already booked.
Does my passenger need to sign a waiver?
Yes!
Can I bring my own personal helmet?
Yes! As long as it is a DOT (Department of Transportation) approved
helmet you are welcome to wear it in place of one of our rental helmets.
Ski helmets are not DOT approved. DOT approved helmets will have a
sticker on them saying “DOT Certified” typically on the back of the helmet.
How old do you need to be to drive?
Driver’s must have a valid driver’s license to drive (a learner’s permit does
not qualify). As a safety protocol driver’s under 18 are not permitted to drive with a passenger on their vehicle.
How young can my passenger be?
Passengers can be as young as 5 years old.
What is your cancellation policy?
We have a 48 hour cancellation policy, meaning if there are any reductions
to your original reservation you need to let us know 48 hours prior to your
reserved tour time. If you cancel entirely 48 hours before your tour you will
receive a full refund.
What time should I arrive?
Please arrive at the time slot noted in your Confirmation email. We apologize but
we cannot give you a refund for arriving late to your scheduled time slot. While
we always do our best to accommodate, we cannot guarantee that you will be
able to go on your tour if you arrive late. It is your responsibility to ensure you
arrive on time.
When is payment due?
We require full payment at the time the reservation is made, but if
something changes and you need to cancel just let us know at least 48
hours prior to your tour and you will receive a full refund back to the card
that originally placed the reservation.
Do I need a reservation?
Yes. We recommend that you have a reservation finalized at least 24 hours
before your tour.
Can I add a passenger to my reservation the day of?
Yes! As long as you have open passenger seats on your reservation you
can add passengers at anytime.
Can I add a driver to my reservation the day of?
Maybe! If we have a spare ATV available that hasn’t already been
rented then yes.
I’m a single father (or mother) with 2 kids, can we still go together?
Yes! As long as one of the kids doesn’t mind sitting passenger with the
guide.
How many ATVs can go out at once?
We take up to 5 two seater snowmobiles behind one guide, which means
you can book up to 10 people on one time slot (or 11 if one sits passenger
with the guide on tour).
Can I book more than 10 people at a time?
Yes! You just need to call us directly at 802 379 1483 to set that up.
What happens if I or somebody in my group breaks something on the
ATV?
Great question! We offer an optional $15 damage insurance for each
vehicle that has a $250 deductible. What does that mean? If you or
somebody in your party totals an $8,000 ATV and you paid for the $15
damage insurance, you will only be required to pay us $250 and we will
cover the cost for the rest of the damages.
Do we still ATV in the rain?
Yes! We ride rain or shine!
Please be properly prepared to the forecasted weather the day of your tour.
How fast do we go?
This is a family friendly, scenic, guided tour. We typically keep pace at speeds
between 12 and 20 mph.